Return and Refund Policy

At CuteCult, we want you to be happy with your purchase.

Return Eligibility
Please contact us if you receive a damaged, defective, or incorrect product. Return requests must be raised within 7 days of delivery, subject to our review and applicable consumer laws.

Damaged or Incorrect Products
Please share your order details and clear photos or videos showing the issue. We will review your request and inform you of the available resolution.

Refunds
Approved refunds will be processed to the original payment method where possible. Processing time may depend on your payment provider.

Non-Returnable Items
Products that have been used, damaged by the customer, or returned without original packaging may not be eligible for return, subject to applicable law.

How to Request a Return
Contact our customer support team with your order number and the reason for your request.

CuteCult reserves the right to review each request in accordance with applicable laws and consumer rights.